Senior Data Strategist – CRM & eCom
London/ hybrid working
Brand
Award winning and fast growth digital & marketing agency
Role
You will be joining a team as part of one of the fastest-growing agency data teams in London working with a world leading drinks/ FMCG brand.
My client are looking for a digital marketing, data & CRM specialist to join as a Senior Data Strategist, reporting into the Data Strategy Director.
As a senior member of a mixed team, you will work in close collaboration with clients and brands, providing strategic and consultative expertise on CRM and digital marketing.
- You will be diagnosing client challenges & opportunities in digital marketing; designing strategies & roadmaps to support future growth.
- Use data insights and business understanding to create customer experiences.
- Develop CRM strategies and journeys, alongside colleagues in CX, content and campaign management.
- Work closely with commercial, marketing & eComm teams to optimise CRM programs.
Ideal background
Our client is looking for a strategist with hands on experience across digital marketing and CRM, ideally in an eCommerce environment. .
- CRM: customer journey design, marketing cloud technologies (eg Salesforce Marketing Cloud) customer analytics, CRM program design.
- Data driven marketing experience, consumer brands, D2C
- 5 years’ experience plus